Terms of Service

Agreement and operator

These Terms of Service (the Terms) are a binding agreement between you and ScreenSense Studios LLC, a Delaware limited liability company (ScreenSense, Cookhouse, we, us, or our). They govern the Cookhouse mobile applications, websites, groups, content, notifications, and related services (collectively, the Service). By creating an account, accepting these Terms, or using the Service, you agree to these Terms, the Privacy Policy, and the Community Guidelines. If you do not agree, do not use the Service.

Eligibility, age, and accounts

You must be at least 13 years old if you are in the United States and at least 16 years old if you are elsewhere. If you are below the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms where required by law. You may not use the Service if the law bars you from doing so, if we previously banned you, or if applicable sanctions or export controls prohibit access.

You must provide accurate age-band and country attestations, keep your login credentials secure, and promptly update account information. You are responsible for activity on your account. Do not sell, transfer, share, or create an account for another person. We may require reasonable verification and may reject or suspend an account where information appears false or the account presents a safety, legal, or security risk.

Groups and visibility

Any eligible account may join a group designated public, subject to technical limits and moderation. Public-group metadata and content available to members have no guarantee of confidentiality; members may copy, screenshot, export, or reshare them. Cookhouse may later make public-group content openly web-visible only after advance notice and any consent required by law.

Private-group source messages, media, identities, and group attribution are limited to authorized members and permitted operators, but private does not mean secret from Cookhouse. We and our providers may process private content to operate, secure, moderate, support, and improve the Service, respond to legal requests, and protect people. De-identified or aggregated private-group observations may be used inside Cookhouse to create catalog facts, trends, predictions, and alerts without directly publishing the originating content, user, or group.

Group owners and admins control membership and local moderation. They are independent users, not our employees or agents, and must apply these Terms fairly, protect invite links, disclose group rules and prices, and avoid misleading members about affiliation, access, results, or privacy.

Store observations and release intelligence

Shouts, stock levels, quantities, store checks, prices, release information, predictions, links, and alerts may be user observations, estimates, automated analysis, or third-party information. They can be inaccurate, stale, incomplete, delayed, or unavailable. Cookhouse does not guarantee inventory, authenticity, retailer action, reservations, purchases, delivery, profit, resale value, or any particular outcome. Verify important information directly with the retailer and make your own purchasing decisions.

Your content and permissions

You retain the rights you have in content you submit. You grant ScreenSense a non-exclusive, worldwide, sublicensable, royalty-free license to host, cache, store, reproduce, reformat, encode, analyze, translate, display, distribute, and otherwise process that content as reasonably necessary to provide, secure, moderate, support, develop, and improve Cookhouse; honor your visibility selections; create Cookhouse-only de-identified or aggregated insights; investigate reports; enforce agreements; and comply with law. The license lasts while the content is used for those purposes, including in backups and preserved safety or legal records.

You represent that you have all rights and permissions needed for your content and that our permitted use will not violate law or another person’s rights. Do not upload confidential information you are not authorized to disclose. Feedback may be used without restriction or compensation.

Acceptable use

You must follow the Community Guidelines and all applicable laws. You may not: harm, threaten, exploit, or sexualize minors; harass, stalk, dox, impersonate, defraud, or discriminate; facilitate illegal, counterfeit, dangerous, or regulated transactions; infringe intellectual property or privacy rights; post malware or deceptive links; scrape personal data; automate access without permission; evade membership, moderation, rate, geographic, payment, or security controls; reverse engineer except where law expressly permits; interfere with the Service; misuse reports; manipulate scores or token activity; or use Cookhouse to train an external model or build a competing dataset or service.

Paid services

Paid features, token subscriptions, and paid groups are governed by the Paid Services and Token Terms, and eligible group earners are also governed by the Creator Program Terms. Those features are not active until Cookhouse enables them. Paid-group quality, activity, accuracy, inventory results, resale outcomes, and uninterrupted access are not guaranteed. If these Terms conflict with a paid-service term on a payment issue, the more specific paid-service term controls.

Third-party services

The Service may link to or interoperate with app stores, retailers, Discord, GIPHY, maps, payment providers, websites, and other third parties. Their products, content, availability, and data practices are governed by their terms. We do not control or endorse third-party conduct merely by providing a link or integration.

Enforcement, suspension, and termination

We may investigate suspected violations and remove content, limit features, archive groups, withhold creator amounts, or warn, suspend, or terminate accounts when reasonably necessary for safety, fraud prevention, security, legal compliance, platform integrity, or enforcement. We may preserve relevant information. You may stop using Cookhouse and request deletion, but deleting Cookhouse or your account does not cancel an app-store subscription. Provisions that by their nature should survive—including licenses needed for retained records, payment obligations, disclaimers, indemnity, liability limits, and disputes—survive termination.

Service changes and availability

We may change, test, suspend, or discontinue features and may impose reasonable limits. We do not promise that the Service or any content will always be available, error-free, secure, or preserved. Where law requires notice or a remedy for a material paid-service change, we will provide it.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SCREEN SENSE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. We do not warrant user conduct, group administration, content accuracy, inventory, purchases, earnings, or uninterrupted or secure operation. Nothing here excludes warranties or consumer rights that cannot lawfully be excluded.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCREEN SENSE AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY, ARISING FROM THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID SCREEN SENSE FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits allocate risk and apply regardless of the theory of liability. They do not limit liability that cannot legally be limited.

Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless ScreenSense and its affiliates, personnel, and service providers from third-party claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from your content, your group administration or paid-group activity, your violation of these Terms or law, or your infringement of another person’s rights. We may control the defense, and you will reasonably cooperate. This does not apply to the extent a claim results from our own unlawful conduct or where consumer law prohibits indemnity.

U.S. dispute resolution and arbitration

Please read this section carefully. It affects your right to a jury trial or class proceeding. Before filing a claim, either party must send a written notice describing the dispute and requested relief and allow 45 days for good-faith informal resolution. Notices to us must be emailed to support@getcookhouse.com with “Legal dispute” in the subject and mailed to our address below.

If unresolved, any claim arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, except that either party may bring an eligible individual action in small-claims court and may seek injunctive relief in court for actual or threatened misuse of intellectual property or unauthorized access. The Federal Arbitration Act governs this provision. Arbitration will occur remotely unless the arbitrator requires otherwise. We will pay fees where the rules or law require.

You and ScreenSense waive jury trial and class, collective, coordinated, consolidated, mass, and representative proceedings to the extent lawful. If 25 or more substantially similar demands are filed within 180 days by the same or coordinated counsel, they must proceed in batches of up to 25, with one batch administered at a time unless the parties agree otherwise; limitation periods are tolled for queued demands. A court decides enforceability of the class and batching waivers; the arbitrator decides other arbitrability issues.

You may opt out of arbitration by emailing and mailing a signed notice containing your name, account email, and an unambiguous request to opt out within 30 days after first accepting these Terms. Opting out will not affect your account. If a portion of this section is unenforceable, it will be severed to the minimum extent possible; if the class-action waiver is unenforceable as to a particular claim, that claim must proceed in court.

Governing law and venue

Except for the Federal Arbitration Act and mandatory local law, Delaware law governs without regard to conflicts principles. Claims not subject to arbitration must be brought exclusively in the state or federal courts located in Delaware, and the parties consent to jurisdiction there. If you reside outside the United States, mandatory protections and courts available under your local consumer law remain unaffected.

Changes and general terms

We may update these Terms. We will give reasonable notice of material changes and require renewed acceptance before further access to group user-generated content. Changes do not retroactively reduce rights where prohibited. These Terms and incorporated policies are the entire agreement about the Service. If a provision is unenforceable, the rest remains effective. Our failure to enforce is not a waiver. You may not assign these Terms without consent; we may assign them in connection with a reorganization, financing, or transfer of the Service. Section headings are for convenience.

Contact

ScreenSense Studios LLC
1 Chestnut Hill Plaza #1032
Newark, DE 19713, United States
support@getcookhouse.com